Premium IT Solutions for HoReCa
Restaurants • Clubs • Cafés
We provide fast, proactive, and tailored IT support for businesses that can't afford downtime.
Benefits
Why Choose Proactive Support
Proven Expertise
Over 10 years of experience in the HoReCa sector.
Guaranteed Efficiency
A 98% success rate in resolving issues immediately.
Fast On-Site Response
We guarantee on-site interventions within 30–90 minutes, depending on your specific contract.
Our Services
We provide integrated IT solutions and full technical support for businesses in the HoReCa industry — from restaurants and bars to nightclubs and cafés.
Premium IT Concierge Service
SLA response under 1 hour for maintenance subscribers.
Personalized support tailored to each client's business needs.
POS System Integration & Support
Expertise in implementing and maintaining a wide range of POS software solutions.
Custom integrations with other essential systems for the HoReCa industry.
HoReCa Solutions
Order and queue management systems.
Contactless payment solutions.
Audio-video systems for clubs.
IT Security & Data Protection
Implementation of cybersecurity measures.
Compliance with data protection regulations.
Strategic IT Consulting
Planning and implementation of digital transformation strategies.
IT infrastructure optimization for maximum efficiency.
Guaranteed SLA IT Support
Contractually guaranteed response time SLA (Service Level Agreement).
Fully equipped technician for fast on-site interventions.
98% success rate in solving issues on the spot.
Equipments
Our supplied equipment enables fast remote solving of simple issues.
We help you select the most suitable equipment for your business needs.
About Us
Proactive Support specializes in delivering premium services for the HoReCa sector, with a focus on nightclubs, restaurants, fast food outlets and cafés.
We are committed to providing innovative IT solutions and technical support of the highest quality.
In an industry where every minute counts, we ensure performance and stability through:
Tailored solutions for the specific needs of each client.
Fast and efficient support, with a 98% on-site issue solving rate.
A team of highly qualified specialists.
Portfolio
Having successfully partnered with numerous clubs, restaurants and cafés across Romania, we are now bringing our proven IT expertise and ongoing maintenance services to the UAE market. These include:
Contact
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